Website Maintenance Without Surprises
Before recommending a plan, we perform a website maintenance evaluation to assess your site's current condition and ensure you receive the right maintenance for your business needs.
Safer Websites
We identify risks and vulnerabilities.
Better Performance
We analyze speed and user experience.
The Right Maintenance
We recommend the ideal plan based on your website’s needs.
OUR PROCESS
How we perform your website maintenance evaluation
-
1
Request
Complete the form with your website information.
-
2
External Review
We perform an initial analysis without requiring access to your website.
-
3
Technical Review
(Optional)If necessary, we request access for a more in-depth review.
-
4
Results &
RecommendationWe inform you about your website's status and recommend the ideal maintenance plan.
-
5
Contract
& PaymentReview and sign the contract, make your payment, and receive your confirmation.
-
6
Maintenance
ActivationWe begin the ongoing care, maintenance, and improvement of your website.
WHAT DO WE EVALUATE?
We review the key aspects of your website
Our goal is to ensure that your website is in good condition to receive the proper maintenance.
Performance and Speed
Loading times, page sizes, server response times, and overall user experience.
Basic Security
SSL certificate status, security configurations, and potential signs of risk.
Technical Status
Platform, PHP version, detected errors, and overall compatibility.
Mobile Experience
Mobile responsiveness, usability, and elements that may affect navigation.
Backups
Backup availability, frequency, and restoration capabilities.
Plugins and Components
Status of plugins, themes, and extensions, including updates, compatibility, and necessity.
Hosting and Server
Server resources, limits, and relevant configurations for optimal website performance.
Online Store
(if applicable)
Review of WooCommerce and other critical e-commerce functionality.
ArteMedia may use professional diagnostic and analysis tools to complement the evaluation of your website.
ACCESS AND SECURITY
Your information is secure
What information do we need first?
- × Your website URL
- × Platform used (WordPress, Shopify, Wix, etc.)
- × Hosting provider (if known)
- × Whether you have an online store
- × Current issues (if any)
- × Maintenance plan you are interested in
When do we request access?
Only after the initial review and if a more in-depth technical evaluation is necessary.
We may request temporary access to:
- × WordPress administrator
- × Hosting control panel
- × Other platforms being used
Always with your authorization.
What we DO NOT request initially
- × We do not request passwords in the initial form.
- × We do not request access to email accounts.
- × We do not request sensitive payment or banking information.
We handle your information with complete confidentiality and use it solely to evaluate your website and provide you with the best possible service.
POSSIBLE OUTCOMES
What can happen after the evaluation?
Approved
Your website is in good condition, and we can recommend a suitable maintenance plan.
We proceed to the contract and activation stage.
Approved with Corrections
We identified some issues that require attention before we can ensure stable and secure ongoing maintenance.
We will send you a proposal for the necessary adjustments before starting the maintenance plan.
Requires Special Attention
The website has critical issues that must be resolved before maintenance services can begin.
We will inform you of the available options.
Request a website evaluation
Complete the form and we'll review your website to recommend the maintenance plan that best fits your needs.